Privacy Policy

Our commitment to privacy

Thank you for visiting the Roraima Group Inc. and Roraima Data Services (RGI/RDS) website. Protecting consumer privacy is particularly important to us. (together with its subsidiaries and affiliates “we”) are committed to maintaining the privacy and security of personal information submitted by visitors of RGI and RDS websites and mobile applications. This Online Privacy Statement (“Statement”) explains how our online services collect, use, and share information. This Statement applies when visiting our websites, mobile applications, and affiliated websites displaying this Statement.

Collection of information

RGI/RDS  collects personal information in order to offer or provide goods and services to consumers and our customers. We may obtain this information from a variety of sources: 'Directly from customer applications, questionnaires and other materials submitted to us by customers; ' From transactions in which our subsidiaries  and consumers are involved; 'From a variety of third-party sources, such as our business customers, government repositories, consumer reporting agencies and other financial institutions.

Third-Party Websites

Key uses trusted third-party content and service providers to enhance our customers’ online experiences. The enhancements offered to you by these service providers and third-party websites may include surveys, advertisements, online calculators, forms, and other online tools and applications. As such, Key may provide links to websites neither owned nor operated by Key. This Statement does not apply to the online practices of these third-party websites.

When you click on a link and visit a third-party website, you will be subject to that website’s privacy and security practices. You should familiarize yourself with the privacy statement, terms of use, and security practices of the linked third-party website before providing any information.

Information We Collect

When you visit our websites and mobile applications, we collect information about your online session, as well as information that you provide to us during your session, such as when you log in or fill out an application for a product or service.

The following table describes the categories of personal information collected, as well as the business purpose for collecting each category of personal information.

Information Collected
Business Purpose

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Identity card number, driver’s license number, passport number, or other similar identifiers

  • Performing services including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Debugging to identify and repair errors that impair existing intended functionality.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Undertaking internal research for technological development and demonstration.

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

  • Performing services including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity

Biometric information

  • Performing services including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Debugging to identify and repair errors that impair existing intended functionality
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Undertaking internal research for technological development and demonstration.

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

  • Performing services including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services,
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Debugging to identify and repair errors that impair existing intended functionality
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.

Geolocation data

  • Performing services including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Debugging to identify and repair errors that impair existing intended functionality
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Undertaking internal research for technological development and demonstration.

Professional or employment-related information

  • Performing services including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Undertaking internal research for technological development and demonstration.

Education information

  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Performing services including maintaining or servicing accounts, providing customer service, processing, or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services Undertaking internal research for technological development and demonstration.

Inferences drawn from any of the above information to determine consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

  • Performing services including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Debugging to identify and repair errors that impair existing intended functionality
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.
  • Undertaking internal research for technological development and demonstration.

How We Collect Information

Information is collected when you provide it to us as well as through “cookies” and other tracking methods. Cookies are small amounts of data stored by your web browser that provide a web site with information such as the time of your last site visit and the pages you viewed.

Most web browsers allow you to delete or decline cookies, however doing so may impact your online experience. For example, you may have to identify yourself more frequently, as services like Online Banking require you to accept cookies or similar files in order to function properly.

Other Ways Information Is Collected

Online Surveys and Forms

Information you provide while completing surveys and forms on our websites or mobile applications may also be collected and stored. Unless otherwise stated, this information is used to help Us develop a superior Web experience and enhance products and services.

Social Media

Please keep in mind that any information you share on social media sites is visible to all users. You should never post any sensitive personal information (such as account number or identification number) on these sites. Please carefully review the Terms of Use and Privacy Policy on these sites as they may be different than our own policies.

How We Share Information

The personal information described in the “Information We Collect” section above may be shared with third parties for Our business purposes and to comply with applicable law. These third parties may include: marketing partners and service providers, data analytics providers, consultants and advisors, technology service providers, and government agencies as required or permitted by law. We disclose this information for business purposes including to provide you with information regarding Our products and services; for analytics purposes; to our service providers to support our operations; and to maintain compliance with applicable laws and regulations.

How We Safeguard Information

We are committed to safeguarding personal information. We use physical, technical, and administrative security measures that comply with applicable laws and regulations. When you log in to our online services or enter application information, we use technology to encrypt and privately transfer your information to our network.

How You Can Manage Information Collected

Keeping your account information accurate and up to date is important. If your account information is incomplete, inaccurate or not current, please update your information

Children’s Information

Our websites, mobile applications, and online services are not directed to individuals under the age of thirteen, and do not knowingly collect information from these individuals. We request that those under the age of thirteen do not provide information through our websites or mobile applications.

Changes to Online Privacy Statement

Our Online Privacy Statement is subject to change from time to time. When changes are made, we will communicate these changes to you by posting the revised Statement on this page and adjust the “Last Updated” date. Any changes to this Statement will become effective on the date of posting unless indicated otherwise.

We hold ourselves accountable to our privacy principles.

We are committed to meeting the highest standards for our privacy program. To that end, we have appointed a senior official, who serves as the company-wide officer with responsibility for the administration and implementation of our privacy program. The RGI/RDS officer, working closely with individual business units, is responsible for: Administering employee privacy training and employee compliance related to the Privacy Policies; Conducting periodic assessments of our subsidiaries compliance with its Privacy Policies, as well as specific implementation policies and procedures; and Ensuring that we actively participate in appropriate privacy activities, including self-regulatory initiatives. If you have any questions or comments about our Online Privacy Policy, or for some reason believe we have not adhered to our Policy, please contact: Customer Service at customerservice@roraimagroupinc.com.

Changes to Online Privacy Statement

Our Online Privacy Statement is subject to change from time to time. When changes are made, we will communicate these changes to you by posting the revised Statement on this page and adjust the “Last Updated” date. Any changes to this Statement will become effective on the date of posting unless indicated otherwise.

Last updated: March 12,2021